Privacy
When visiting the Problemgambling.com Web site, the Company tracks customer traffic patterns and site usage. This information helps us improve the design and layout of the site to make it more useful and interesting. Whenever a user provides information such as e-mail address, name, home address, credit card, or other information, Problemgambling.com never discloses this information to a third party for commercial or private use. Users are assured that the Company respects their privacy and all communications to this site are used as intended.

When a user places an order for an ad, certain information is requested in order for the Company to process and fulfill each order and to notify the user of order status at various stages. In using some services, all that is required is an e-mail address, which is used to send back information you may have requested. While submitting comments or feedback, an e-mail address is requested, although the user can choose not to provide an e-mail address if no answer is required. If a user enters one of our periodic contests, the information requested is needed to administer the contest and notify winners.

The Company may use e-mail addresses furnished to notify users of changes to the Web site that will affect use of the Services provided. If a user elects not receive this information, he/she may inform the Company not to e-mail future notices by following the instructions given with each notice.

By using this Web site, each user consents to the collection and restricted use of the aforementioned information. Any future changes to Problemgambling.com's security policy will be posted to keep users informed of the privacy that can be expected at this Web site.

Security
When a user places orders or accesses his/her account information, the Company offers the use of a secure server. The secure server software (SSL) encrypts all transmitted information before it sent across the telecommunications link. Once received by the Problemgambling.com server, the user's private data is protected against unauthorized access. The user's browser stores some information called "cookies" on his/her hard drive. Cookies are used by the Company to enhance the secure access process and to enable some special features. Ordinarily, cookies may be disabled, at the user's discretion through options in the browser software.

Every effort is made to be sure transactions that are made at Problemgambling.com are completely safe. The Company protects all users against any unauthorized charges to credit cards that occur as a result of using the card at Problemgambling.com.